**A Truly Outstanding Car-Buying Experience! **
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We recently purchased a new vehicle from Chuck Colvin Ford Nissan, and I cannot speak highly enough about the phenomenal experience we had. From the moment we walked in, Tim Richardson, our sales consultant, and Rich Germunson, the General Sales Manager, went above and beyond to ensure everything was seamless, transparent, and enjoyable.
What stood out the most was their genuine commitment to our satisfaction. Tim and Rich didn't just meet our expectations; they exceeded them by thoroughly reviewing our options and double-checking to make sure we received all the discounts we were eligible for. It's rare to encounter such attention to detail and customer care in today's world, but they delivered it in spades.
We purchase new vehicles every couple of years, and this was by far the best car-buying experience we've ever had. The team at Chuck Colvin Ford Nissan has earned our loyalty and our highest recommendation. If you're in the market for a new car, look no further—this dealership sets the gold standard!
Had a great buying experience, guided us to making our best possible choice , Friendly and knowledgeable staff .. Thank you to Mr. Esparza and Dave hoover.. we got a great deal too !
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This is the way car buying should always be! Following a horrid experience attempting to purchase a vehicle at Nissan of Portland, I started communicating with the sales team at Chuck Colvin Nissan/Ford on the potential purchase of one of their 2023 Nissan Leafs. Right out of the gate, David Collins offered a fantastic price. When I mentioned that another dealership had come in below David’s offer, Rich Germunson, Chuck Colvin’s General Sales Manager, not only was able to match it, but beat it by nearly $100. Considering the fact that everyone I spoke with at Chuck Colvin was super responsive and straightforward, I really preferred to purchase from them, so the fact that they were also the lowest offer was the cherry on top. David was out for the holidays when we got ready to make a decision, so he handed us over to Tim Richardson who sent over a quote with all of the final numbers so there were no surprises. Tim treated us like absolute gold from arrival until we drove off the lot in our new vehicle about 2 hours later. Once we were handed off to their Finance Manager, Sean Frith, there were absolutely no games, no attempts to upsell, and he was as pleasant as can be (which was a nice change from past dealerships we’ve worked with). Chuck Colvin prides itself on being family owned and run, and it really does show. Tim did a wonderful job of showing us the ins and outs of our vehicle and the dealership itself, and welcomed us into the Chuck Colvin family... a family we are happy to now call our own. I can’t say enough about the incredible experience we had. It was by far our best auto purchasing experience, and they now have a customer for life.
When I walked in the door, the lady greeted me in a friendly manner. She checked on the computer to see what work was to be done. Then she walked me to the waiting area. I waited a reasonable amount of time. Then she came to give me the paperwork, explain future work to be done and the key. The vehicle was parked outside the waiting room door. Great customer service!!!
Everyone that worked with me was super nice and patient with my car situation and went above and beyond to make sure I got a vehicle with my needs thank you
I had an electrical issue with my F150 while traveling through Oregon. All the folks I dealt with at Colvin were incredibly helpful. If they treat a customer they know they will never see again this well I can only imagine the care and attention they give to their regular customers. I wish my home dealer in Georgia was half as good
Purchasing a new vehicle at Chuck Colvin Ford was a most pleasant experience. From an initial phone call to driving off the lot with a new Ford Maverick was easy, stress- free and accomplished with the help of a friendly staff. Sales agent ( David Collins) sales manager and business manager went the extra mile to provide a no-pressure environment in which I felt very comfortable. I would not hesitate to recommend Chuck Colson Ford to anyone considering a new vehicle.
Peter Cadigan
The very best car buying experience I have ever had! David Collins and Andres Esparza both helped me on the sales side. Totally professional!! Sales manager Rick Germunson found the exact car I wanted 250 miles away and had it here the next day. Price was right….highest degree of integrity…in short, I trust this sales staff implicitly.
In all sincerity, thank you to Rod & the Colvin team. I moved to Oregon from Ohio & experienced car trouble before I left & had to drive a rental out. I've worked with the same salesman for 20yrs so this was an experience out of my comfort zone. The team was kind, jovial, knowledgeable, & very understanding that I was also experiencing a health event but had to act as my rental agreement was ending. I love my Rogue (already went to the beach) & wouldn't hesitate to send a friend to Colvin.
Bought my 2021 Nissan Rogue from salesman David Collins with help from Dave Hoover. I love it, just what I’ve always wanted. I like how the vehicles are certified 7 year or 100,000 miles warranty, so you know your getting a good rig. Thanks guys, you made my day.
My negative feedback is not a reflection of this dealer's service dept. My experience with the service writer and the mechanic was great. They did their best to resolve my issue. They failed because of Nissan's implementation of Adaptive Cruise Control. I had to move the front sensor for ACC to accommodate a Warn winch. The new location will only temporarily hold a calibration then errors out. Currently I have neither adaptive nor normal cruise control. Nissan needs to fix this.
Rashad was great! Worked with me as well as the GM. I also had an appointment to get to and they prioritized getting everything finalized quickly. Easiest car buying experience I’ve ever had.
When I walked in the door, the lady greeted me in a friendly manner. She checked on the computer to see what work was to be done. Then she walked me to the waiting area. I waited a reasonable amount of time. Then she came to give me the paperwork, explain future work to be done and the key. The vehicle was parked outside the waiting room door. Great customer service!!!
Everyone that worked with me was super nice and patient with my car situation and went above and beyond to make sure I got a vehicle with my needs thank you
I had an electrical issue with my F150 while traveling through Oregon. All the folks I dealt with at Colvin were incredibly helpful. If they treat a customer they know they will never see again this well I can only imagine the care and attention they give to their regular customers. I wish my home dealer in Georgia was half as good
Purchasing a new vehicle at Chuck Colvin Ford was a most pleasant experience. From an initial phone call to driving off the lot with a new Ford Maverick was easy, stress- free and accomplished with the help of a friendly staff. Sales agent ( David Collins) sales manager and business manager went the extra mile to provide a no-pressure environment in which I felt very comfortable. I would not hesitate to recommend Chuck Colson Ford to anyone considering a new vehicle.
Peter Cadigan
The very best car buying experience I have ever had! David Collins and Andres Esparza both helped me on the sales side. Totally professional!! Sales manager Rick Germunson found the exact car I wanted 250 miles away and had it here the next day. Price was right….highest degree of integrity…in short, I trust this sales staff implicitly.
In all sincerity, thank you to Rod & the Colvin team. I moved to Oregon from Ohio & experienced car trouble before I left & had to drive a rental out. I've worked with the same salesman for 20yrs so this was an experience out of my comfort zone. The team was kind, jovial, knowledgeable, & very understanding that I was also experiencing a health event but had to act as my rental agreement was ending. I love my Rogue (already went to the beach) & wouldn't hesitate to send a friend to Colvin.
Bought my 2021 Nissan Rogue from salesman David Collins with help from Dave Hoover. I love it, just what I’ve always wanted. I like how the vehicles are certified 7 year or 100,000 miles warranty, so you know your getting a good rig. Thanks guys, you made my day.
My negative feedback is not a reflection of this dealer's service dept. My experience with the service writer and the mechanic was great. They did their best to resolve my issue. They failed because of Nissan's implementation of Adaptive Cruise Control. I had to move the front sensor for ACC to accommodate a Warn winch. The new location will only temporarily hold a calibration then errors out. Currently I have neither adaptive nor normal cruise control. Nissan needs to fix this.
Rashad was great! Worked with me as well as the GM. I also had an appointment to get to and they prioritized getting everything finalized quickly. Easiest car buying experience I’ve ever had.
I was in the market for a car. I wanted an EV and did some research prior to going to the dealership. I have purchased all of my vehicles through Chuck Colvin previously. One of my neighbors is a salesman at the dealership so the process of finding my new car (first ever purchased new) was seamless and painless as we had talked about what I was seeking. I am appreciative of my neighbor, Jim, and love the car!
Had a great buying experience, guided us to making our best possible choice , Friendly and knowledgeable staff .. Thank you to Mr. Esparza and Dave hoover.. we got a great deal too !
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This is the way car buying should always be! Following a horrid experience attempting to purchase a vehicle at Nissan of Portland, I started communicating with the sales team at Chuck Colvin Nissan/Ford on the potential purchase of one of their 2023 Nissan Leafs. Right out of the gate, David Collins offered a fantastic price. When I mentioned that another dealership had come in below David’s offer, Rich Germunson, Chuck Colvin’s General Sales Manager, not only was able to match it, but beat it by nearly $100. Considering the fact that everyone I spoke with at Chuck Colvin was super responsive and straightforward, I really preferred to purchase from them, so the fact that they were also the lowest offer was the cherry on top. David was out for the holidays when we got ready to make a decision, so he handed us over to Tim Richardson who sent over a quote with all of the final numbers so there were no surprises. Tim treated us like absolute gold from arrival until we drove off the lot in our new vehicle about 2 hours later. Once we were handed off to their Finance Manager, Sean Frith, there were absolutely no games, no attempts to upsell, and he was as pleasant as can be (which was a nice change from past dealerships we’ve worked with). Chuck Colvin prides itself on being family owned and run, and it really does show. Tim did a wonderful job of showing us the ins and outs of our vehicle and the dealership itself, and welcomed us into the Chuck Colvin family... a family we are happy to now call our own. I can’t say enough about the incredible experience we had. It was by far our best auto purchasing experience, and they now have a customer for life.
**A Truly Outstanding Car-Buying Experience! **
?????
We recently purchased a new vehicle from Chuck Colvin Ford Nissan, and I cannot speak highly enough about the phenomenal experience we had. From the moment we walked in, Tim Richardson, our sales consultant, and Rich Germunson, the General Sales Manager, went above and beyond to ensure everything was seamless, transparent, and enjoyable.
What stood out the most was their genuine commitment to our satisfaction. Tim and Rich didn't just meet our expectations; they exceeded them by thoroughly reviewing our options and double-checking to make sure we received all the discounts we were eligible for. It's rare to encounter such attention to detail and customer care in today's world, but they delivered it in spades.
We purchase new vehicles every couple of years, and this was by far the best car-buying experience we've ever had. The team at Chuck Colvin Ford Nissan has earned our loyalty and our highest recommendation. If you're in the market for a new car, look no further—this dealership sets the gold standard!