Frequently Asked Parts Questions
Does Chuck Colvin sell OEM Ford and Nissan parts?
Yes, Chuck Colvin provides easy, quick, and convenient access to a wide selection of premium Ford and Nissan Original Equipment Manufacturer (OEM) parts.
What is a VIN, and where can I find it?
The Vehicle Identification Number (VIN) is a unique code assigned to your vehicle. You can typically find it on the driver's side dashboard, visible through the windshield, or on the driver's side door jamb.
How do I know if a part is in stock?
You can check the availability of a part by contacting Chuck Colvin's Parts Department directly. They can confirm if the part is in stock or provide an estimated availability date.
What if a part isn't in stock?
If a part isn't currently in stock, the Parts Department can order it for you and receive it within a timely manner.
Can I order parts online?
Yes, Chuck Colvin offers an online parts ordering system. You can browse the catalog, select the parts you need, and place an order for pickup or delivery.
Are there warranties on parts?
Genuine Ford and Nissan parts typically come with a warranty. The specifics can vary, so it's advisable to inquire about the warranty details when purchasing a part.
Can I return or exchange a part if it's incorrect?
Return and exchange policies vary. It's best to check the specific return policy at the time of purchase to understand the terms and conditions.
Do you offer installation services for parts purchased?
Yes, Chuck Colvin's Service Department can install parts purchased from their Parts Department. It's recommended to schedule an appointment for installation services.
What are OEM parts, and why should I choose them?
OEM (Original Equipment Manufacturer) parts are made by the vehicle's manufacturer and are designed to fit and function exactly like the original parts. Using OEM parts ensures compatibility and maintains the vehicle's integrity.
How can I contact the Parts Department for assistance?
You can contact the Parts Department by phone at (503) 472-6124 or through the dealership's website. They are available to assist you with your parts inquiries.
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