Frequently Asked Sales Questions
Does Chuck Colvin accept trade-in vehicles?
Absolutely! Chuck Colvin accepts and welcomes trade-in vehicles! You can get an appraisal of your current vehicle's value and apply it towards the purchase of a new or used car. We are also happy to buy your vehicle outright even if you don’t buy one from us!
Should I trade my car in at Chuck Colvin or sell it myself?
Trading in your car at Chuck Colvin is convenient and reduces the amount you need to finance. Selling privately might yield a higher price but does require more time and effort on the part of the Customer, and can be tricky especially if there is a loan payoff owed on the trade.
How can I check the status of my vehicle order?
Contact your Chuck Colvin sales representative or use Ford's online tracking tools, which require your order number and dealer code.
What financing options are available for purchasing a vehicle?
Chuck Colvin can facilitate a wide range of financing options, including traditional auto loans from one of our preferred lenders or through a large number of Credit Unions through the CUDL system (Credit Union Direct Lending) and leases through our Factory Partners at Ford Credit and Nissan Motor Acceptance Corp. Our finance department can help you find the best plan for your budget and needs.
Are there any current sales promotions or incentives?
Yes, we make every effort to stay on top of all of the Incentives, Rebates, LOW APR programs and Lease Specials available from Ford and Nissan. These incentives can be complex and can change daily, so its important to work with a dealership that is constantly updating incentives to find you the very best deal! Contact our sales team for details.
Can I custom order a new Ford vehicle?
Yes, Chuck Colvin can help you custom order a new Ford vehicle with your desired features. Contact our dealership for guidance on customization and delivery timelines.
What is the process for test-driving a vehicle?
To test-drive a vehicle, visit Chuck Colvin during business hours. Walk-ins are welcome, but scheduling ensures the vehicle is ready for you.
Can I purchase a vehicle online?
Yes, Chuck Colvin offers online purchasing options. We try to make as much of the buying process easy and accessible online. Contact us to explore and start your online purchase.
Are extended warranties available for new and used vehicles?
Chuck Colvin offers extended warranties for both new and used vehicles. These provide additional coverage beyond the standard warranty. We also off Lifetime Limited Powertrain Warranty on Select New Vehicles, please see the following page.
What is Ford's Certified Pre-Owned (CPO) program?
Chuck Colvin Blue Advantage Program
At Chuck Colvin, the Ford Blue Advantage Certified Vehicle Program is designed to provide an elevated level of confidence and peace of mind when purchasing a used vehicle. This program offers a host of benefits tailored to meet your needs.
Every vehicle in the program undergoes a rigorous 139- or 127-point inspection by factory-trained technicians, ensuring it meets the highest standards of quality and reliability. Each certified vehicle comes with a comprehensive limited warranty, covering 3 months or 4,000 miles (whichever comes first). This warranty safeguards against unexpected repairs and gives you added confidence in your purchase.
You’ll also receive a detailed vehicle history report, offering insights into the vehicle’s background, including previous ownership, service records, and any reported accidents. In case of emergencies or breakdowns, you can rely on 24/7 roadside assistance, ensuring help is just a phone call away. To make owning your vehicle more affordable, the program offers flexible financing options designed to fit your budget.
With these benefits, the Ford Blue Advantage Certified Vehicle Program at Chuck Colvin ensures peace of mind and assurance for your used vehicle purchase.
Chuck Colvin Gold Certified Program
The Ford Gold Certified Program at Chuck Colvin offers unparalleled benefits for buyers of certified pre-owned Ford vehicles. This exclusive certification goes above and beyond standard certification to provide additional advantages.
Gold Certified vehicles are subjected to a rigorous 172-point inspection conducted by Ford-certified technicians, ensuring they meet the highest standards of quality and performance. Gold Certified vehicles include an extended limited warranty, offering coverage for 12 months or 12,000 miles (whichever comes first). Additionally, you’ll receive a 7-year/100,000-mile powertrain warranty (whichever comes first), protecting against costly repairs and providing peace of mind.
Each Gold Certified vehicle comes with a detailed history report, giving you access to vital information about the vehicle’s past, such as ownership details, service records, and any reported accidents. Emergencies and breakdowns are no longer a worry with 24/7 roadside assistance available to all Gold Certified buyers. Gold Certified vehicles may also qualify for exclusive financing offers, making it easier and more affordable to purchase your pre-owned Ford.
The Ford Gold Certified Program at Chuck Colvin provides unmatched assurance, value, and quality, making it the perfect choice for customers seeking certified pre-owned Ford vehicles. At Chuck Colvin, we’re committed to helping you drive with confidence.
What do I need to bring with me when I visit Chuck Colvin?
Bring your driver’s license, proof of insurance, and any financing information if applicable.
Can I set up price drop alerts for vehicles that interest me?
Yes, Chuck Colvin offers price drop alerts for specific vehicles. Contact our team to set up notifications.
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