Frequently Asked Service Questions
Why should I service my vehicle at Chuck Colvin?
Our factory-certified technicians use OEM parts to provide high-quality service tailored to your Ford vehicle. We employ a fantastic staff of over 8 Master Certified and Senior Master Certified Technicians that undergo extensive yearly training to make sure we stay up to date on all the complexities of the new models as they are launched.
Can I schedule a service appointment online?
Yes, use our online scheduling tool to book a service appointment.
Do I need an appointment for an oil change?
Appointments are recommended, but we do accommodate walk-ins when possible. Wait times may vary.
Are there Service Specials or coupons available?
Chuck Colvin regularly offers service specials and coupons. Contact us for current deals.
Can I have my vehicle serviced if it’s not a Ford?
Yes, we service various makes and models. Contact us to confirm availability for your vehicle.
Do you offer loaner vehicles or shuttle services?
Yes, Chuck Colvin offers loaner vehicles for overnight warranty repairs and shuttle services during normal business hours. Inquire when booking your appointment.
What should I do if I receive a recall notice?
Contact Chuck Colvin to schedule free recall repairs. Recall services are performed at no cost to you.
How can I check for recalls on my vehicle?
Visit Ford's official website and enter your VIN, or contact Chuck Colvin for assistance. OR check the National website at https://www.nhtsa.gov/recalls
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